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@FRDM.EYEWEAR
FAQ
Questions and Answers
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How do I choose the right model for me?
1.If you already wear glasses
Compare your existing frame measurements with our to make sure it fits you. The measurements are located inside your glasses temple (for example: 49-19-145)
2. If it's your first pair of glasses
Refer to our size guide in the product section. You will. have to mesure your face width temple to temple and identify you frames size.
3. Get in touch with us
If you need help choosing the best frame for your face, we will be more than happy to help! Our team will answer all your questions to give you the best fit and style possible.
How to reach us?
1. directly in our Instagram DM's (@frdm.eyewear)
2. By Email at: support@frdmeyewear.com.
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What happen if my glasses does not fit when they arrive?
If your glasses does not fit, you are eligible for an exchange within 30 days of receipt, providing they are in original resalable condition.
See our Return Section for more information about returns
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Do you sell prescription glasses?
We are proud to say that we now offer single vision prescription on all of our models!
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Do I need a valid prescription?
Your prescription order will only be fulfilled if you can provide a valid prescription .
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Is there any delivery delays due to Covid-19?
Fortunately, we are not experiencing any delays due to Covid-19 for the moment. If you have any questions concerning a delivery, feel free to contact a member of our team directly at :support@frdmeyewear.com
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How long does it take to receive my shippment?
At FRDM Eyewear, your orders are usually fulfilled the next business day.
If you have selected the free shipping option here's the shipping delays:
Canada: 2 to 7 business day
USA: 5 to 8 business day
Allow +5 business day for prescription lenses production